Story: Vincent Adedze, Tamale
THE Ghana Telecom (GT) is to extend its services to the northern part of the Western Region, where there are no services.
The project, which starts within the next two months, will cover Aowin, Wassa and Sefwi areas which have been described as virgin areas.
Those areas will be provided with both voice and data services. The project is expected to be completed by the end of the year or early next year.
The Western Regional Manager of GT, Mr Emmanuel Adusei-Essel, announced this at a media interaction as part of activities marking the “World Telecommunications Day” in Takoradi.
He said plans had been drawn to extend services close to customer service points to give customers value for money.
“We want to give them quality service,” he said.
According to Mr Adusei-Essel, extension and expansion of the company’s services had been the biggest challenge, especially the extension of services to the northern part of the Western Region.
He said telephone equipment at Enchi and Axim, which had become outmoded, would be modernised to be able to provide services to customers’ requirements.
“There are certain areas we have services, which cannot serve the customers properly,” Mr Adusei-Essel stated, adding “we are moving from service providers to solution providers.”
“In doing all these, we face opposition from criminals destroying our service by cutting our cables indiscriminately,” he stressed.
Mr Adusei-Essel said six cable thefts were recorded within two months, covering 1.5 kilometres on the Ketan and Bakado area near Sekondi.
He said the irony of the situation was that cables and other materials meant for the expansion programme were used to replace the stolen cables.
The Commercial Manager of GT for the Western Region, Mr Joseph Kwasi Kyei, said the region now had 19,000 fixed telephone lines.
He said a lot of customers in the region were coming back to fixed lines, adding “interest in the fixed lines is growing.”
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